Sales Training and Technique Articles

Articles on sales, sales training, sales technique, dealing with rejection, providing quality customer care, lead generation, and more.

• Win Your Customer Over With Simple Courtesies
  Walk into any store any day and there’s probably a lesson in customer service waiting for you. You could learn a great deal about how to treat your customer just by observing how you are treated as the customer!
  
  
• Increase Your Selling Confidence
  You can measure the gap between successful salespeople and average ones in the extra steps they take. They practice daily the following nine guidelines...
  
  
• Sales Training: Don't Waste My Time!
  Many participants in my programs ask how to deal with people who appear to be seeking information and nothing more. In many environments these individual’s are called time wasters. Time wasters come in every shape and form but they usually possess a few consistent characteristics – they ask a continuing stream of questions, take up loads of our time, and seldom end up buying anything.
  
  
• Sales Training: Thanks for the Rejection!
  It sounds a little masochistic, but I actually appreciate being rejected. No, I don’t needlessly relish the sting of reproach, or eagerly welcome scornful criticism, per se. But, as a writer, a salesperson, and an entrepreneur, I have come to appreciate that there is a strong correlation between the frequency of rejections that I withstand and the amount of success I generate, especially in my career.
  
  
• 11 Powerful Methods of Sales Lead Generation
  Are you searching for new and innovative ways of sales lead generation? Are you lacking in sources of good quality leads? Are you tired and bored using the same methods for generating sales leads?
  
  
• Getting People to Buy Without Selling
  In my youth I landed a job selling encyclopedias door to door. I worked for commissions. If I didn't sell anything, I didn't get paid. Trying to sell a high ticket item such as encyclopedias door to door was no small task as you might imagine.